Trezor Suite download: desktop, web app and mobile
Setup, firmware updates and day-to-day sending all happen in the manufacturer's own app. Getting it from the right place is the highest-stakes click in the whole process — this page covers all three versions, the install notes per operating system, and how a fake page gives itself away.
Type the official address into your browser yourself, or use a bookmark you created before you bought the device — then download from there. Sponsored search results, links in chat messages, forum replies, video descriptions and emailed “installers” are the usual delivery method for tampered copies. This guide deliberately does not link to a file: finding your way to the source yourself is the security control.
The three versions, and which one to pick
Desktop application
Installed on Windows, macOS or Linux. The most complete version: firmware updates, accounts, sending, settings, and a built-in update check.
Pick this if you have a computer you use regularly and want the fewest moving parts. It talks to the device directly over USB, without a browser in between.
Web app in the browser
Runs at the manufacturer's own web address with nothing to install. Handy on a machine you do not control, and the only option on a locked-down computer.
Pick this if you want to check a balance from another machine — and remember that browser pages can be mimicked perfectly, so the address bar is your only evidence.
Mobile app
Installed from the official App Store or Play Store listing. Built for balances and light use on the move; more limited than the desktop application.
Pick this if a phone is your only device, or alongside the desktop app for watching balances. Do the initial wallet creation on a computer if you can.
| Task | Desktop | Web app | Mobile |
|---|---|---|---|
| First-run setup and firmware install | Best | Possible | Limited |
| Everyday sending | Full | Good | Light |
| Viewing balances | Full | Good | Good |
| Advanced settings and coin control | Full | Partial | Rarely |
| Works on a computer you do not own | No | Yes | Yes |
Install notes per operating system
Windows
- Download the installer from the official address, run it, and keep the shortcut the installer creates.
- Windows may show a SmartScreen prompt for a newly published release. Read it, confirm the publisher, and only continue if the file came from the address you verified yourself.
- After installing, open the app and let it check for a newer version before you connect the device.
macOS
- Open the downloaded disk image and drag the application into
Applications— running it from the disk image works but behaves oddly on updates. - Gatekeeper may need one confirmation the first time. Do not disable system protections to “make it open”.
- If a prompt asks for permission to access a USB device, grant it — that is how the app talks to the wallet.
Linux
- Take the package your distribution likes best: an AppImage you mark as executable, or a native package if the project publishes one.
- USB access needs permission rules on most distributions. If the app starts but never sees the device, that is usually the reason rather than a hardware fault.
- Keep the app in your user's home directory rather than a root-owned location, so updates do not need elevated rights.
iOS and Android
- Install from the official store listing reached through the official address, never from a link someone sent you — store search results include paid placements too.
- Check the developer name on the listing before you tap install.
- Expect the mobile app to complement rather than replace the desktop app during first-run setup.
Do you need the helper utility?
Browsers cannot always talk to a USB device on their own, so some browser-based setups need a small helper application installed alongside. The desktop app does not need it: it communicates with the device directly.
So the practical rule is simple: if the web app cannot see your device, install the desktop app instead of hunting for helper downloads. It removes a class of setup problems in one move, and the troubleshooting checklist covers the rest.
Spotting a fake download page
Red flags on the page
- A box anywhere on the page asking for recovery seed words, wallet “validation”, “synchronisation”, or a “network migration”. There is no legitimate process with any of those names.
- Live chat that opens automatically offering to help you install the app.
- Countdown timers, “urgent security update” banners, or a support phone number on a download page.
- Download links that point at a file host, a mirror site, or a short link you cannot read.
- Instructions that ask you to disable antivirus software or your browser's protections “for the install”.
Red flags in how you got there
- Ads above the real result. Search placements are bought precisely because people trust search.
- A link from a person. Direct messages, forum replies and “helpful” strangers are the delivery channel that works.
- An email about your account. Wallets do not have accounts, so any wallet email is bait.
- A lookalike domain. Read it character by character: swapped letters, added hyphens, a different ending, or the brand name in a subdomain of somebody else's domain.
- A video tutorial whose description holds the download link. Reputable walkthroughs point you at the official address instead.
Before you install: a 60-second verification
- Arrive deliberately. Type the address, or use a bookmark made earlier. Never arrive from a link, an ad or an email.
- Read the domain slowly. Out loud if it helps. Look for missing letters, doubled letters, hyphens and unusual endings.
- Navigate to the download from inside the site rather than following a deep link that skips the front page.
- Check the file name and publisher against what the site says the file should be called. A “setup assistant” or “wallet sync tool” is not the app.
- Verify the release if the project publishes checksums or signatures — and get them from the same official page, not from a third party.
- Once you have a good install, treat it as done. Update from inside the app; you should need the website rarely, and never in a hurry.
One trusted computer with one app install is easier to reason about than three half-configured ones. If you need access from somewhere else, use the web app and never type seed words anywhere, on any device, ever.
What the app expects
| Version | Runs on | Connection to the device | Worth knowing |
|---|---|---|---|
| Desktop application | Windows 10+, macOS, modern Linux distributions | USB cable, direct to the machine | Least trouble with firmware updates and USB detection |
| Web app | Current Chrome, Firefox, Edge, Brave | USB through the browser, sometimes with a helper utility | Nothing to install; easiest to land on a fake copy |
| Mobile app | Recent iOS and Android versions | Whatever the pairing method your model and phone support | Check written confirmation that your model works with it before relying on it as your only option |
Next: what happens after the app opens
Firmware, the wallet choice, the recovery seed and your first verified address — the full walkthrough follows the guided flow in order.